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The very first thing you want to address when you are making an insurance claim is to figure out what you are and are not insured for.
Then give us a call at Northshore Ceilings and we will do an immediate review to locate the source to your ceiling damage. We can subsequently create a report listing damages made and what precisely caused the damages and the cost for those repairs.
Northshore Ceilings have some handy advice you can carry out around your household to make sure that you are assessing that nothing else will be causing additional internal ceiling damage.